Customer Support

Making your experience with us unique and successful


The attention you deserve

Every day, we offer our clients a genuine customer-centric experience, placing their needs at the center of our activities. From the reception of a project to the final delivery of the fragrance, we remain by your side, attentive to any of your requests.

    Our operations are certified ISO-9001 while our fragrances comply both REACH and IFRA standards.  At any time, our advisory department is available to answer any legal matters regarding your product.

    We adapt to your needs, offering tailor-made studies and market surveys for your market and sector, ensuring maximum background research prior to the selection of your fragrance.

    We work closely with our clients during the development of a fragrance. We work with an extensive range of advanced technical installations to ensure the adequate application and the stability of our fragrances.

    Iberchem offers one of the broadest team of perfumers in the industry. Our clients can count on their extensive knowledge to pinpoint the perfect scent for their product.

Results Driven

We have recently expanded our R&D facilities at our head office, maximizing the collaboration work between the different divisions of the company and reinforcing our current speed-to-market offer to our customers.

From the perfumer’s offices to state-of-the-art testing cabins, the design of each floor has been carefully developed in order to improve the flow of projects as well as the comfort of our employees.

“Driven by passion”