Customer Service

Making your experience with us unique and successful

THE ATTENTION YOU DESERVE

 

Every day, we offer our clients a genuine customer-centric experience, placing their needs at the center of our activities. From the reception of a project to the final delivery of the fragrance, we remain by your side, attentive to any of your requests.

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  • REGULATORY AFFAIRS
    Our operations are certified ISO-9001 while our fragrances comply both REACH and IFRA standards.  At any time, our advisory department is available to answer any legal matters regarding your product.

  • MARKETING DEPARTMENT
    We adapt to your needs, offering tailor-made studies and market surveys for your market and sector, ensuring maximum background research prior to the selection of your fragrance.

  • TECHNICAL SUPPORT
    We work closely with our clients during the development of a fragrance. We work with an extensive range of advanced technical installations to ensure the adequate application and the stability of our fragrances.

  • CREATIVITY
    Iberchem offers one of the broadest team of perfumer of the industry. Our clients can count on their extensive knowledge to pinpoint the perfect scent for their product.

“Driven by passion”

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